These terms and conditions ("Terms") apply to any customer who accesses and/or uses the "Link Jetso VIP" service (the "Service" or "this Service"). By subscribing to/accessing/using the Service, the Customer is deemed to have agreed to and be bound by the following Terms.
1.Eligible Customers
The Service is available to the following customers ("Eligible Customers"):
a)Customers of China Mobile Hong Kong Company Limited ("CMHK") monthly billing plans (excluding those registered with Mainland numbers and non-CMHK customers) ("CMHK Monthly Customers");
b)In addition to monthly billing plans customers, other CMHK customers who hold MyLink accounts or non-CMHK customers who hold MyLink accounts. ("MyLink Other Customers").
This service is divided into the following plans, and the details are as follows:
| Plan |
Price
|
Period
|
Details
|
| Link Jetso VIP 12-month-Service Contract
|
Special Monthly Fee: HK$15/month
（Standard Monthly Fee:：HK$19/month） |
12 billing months |
-The plan is only applicable to monthly fee customers for application.
-The service monthly fee of the plan will be charged in advance on a monthly billing cycle. If a customer uses the service for less than one billing month, the full monthly fee will still be charged. The service fee will be automatically credited to the customer’s China Mobile Hong Kong account and shown on the bill (a "billing month" refers to the period calculated from the bill issuance date of the China Mobile Hong Kong individual mobile telecommunications service monthly plan used by CMHK monthly fee customers for this service to the day before the next bill issuance date).
-For the definition of the plan’s service term, please refer to Clause 4 of these terms and conditions. |
| Link Jetso VIP 24-month-Service Contract
|
Special Monthly Fee: HK$12/month
（Standard Monthly Fee:：HK$19/month） |
24 billing months |
| Link Jetso VIP (Monthly renew) |
Standard Monthly Fee:：HK$19/month |
N/A |
| Link Jetso VIP (Single month) |
Standard Monthly Fee:：HK$19 |
N/A |
-The plan is only applicable for application by eligible customers.
-The service fee for the plan shall be paid in a one-time manner via points redemption and/or e-cash payment. Customers may view their subscription records in MyLink App - Sidebar - 'My Orders' - 'Service Orders'.
-For the service term of the one-time membership card, please refer to Clause 4 of these terms and conditions. |
3.The Link Jetso VIP 12-month service contract offer and Link Jetso VIP 24-month service contract are collectively referred to as "Contractual Services". Contractual Services and the Link Jetso VIP (monthly renew) are collectively referred to as "Value-Added Services".
4.For the purposes of these terms and conditions, the "Service Term" is defined as follows:
a) In respect of Value-Added Services, the Service Term shall be calculated on a billing month basis. A "billing month" means the period calculated from the bill issuance date of the individual telecommunications service plan for which the Value-Added Service is applied to the day before the next bill issuance date.
b) For the one-time membership card, the Service Term shall be 30 natural days from and including the subscription date.
5.For the purposes of these terms and conditions, a "natural day" shall mean the period commencing at 00:00 or the service activation time (whichever is later) and ending at 23:59 on the same day.
6.Eligible Customers may subscribe to and enjoy the Service through the following means:
a)CMHK Monthly Customers may access the Service subscription page via CMHK's eShop, CMHK stores, or the MyLink App - under the "Vouchers" section - My Vouchers - the "Link Jetso VIP" banner, and successfully subscribe to the Service to enjoy it;
b)MyLink Other Customers may access the Service subscription page via the MyLink App - under the "Vouchers" section - My Vouchers- the "Link Jetso VIP" banner, and successfully subscribe to the Service to enjoy it.
7.Subscription Limit
Each mobile number may apply for at most one subscription to the Service. Multiple subscriptions will not result in overlapping service content.
8.After successfully applying for this Service, CMHK will send a confirmation SMS to the customer.
9.Once CMHK has charged the customer for the service fees and/or the customer has paid the fees, such service fees cannot be refunded or exchanged.
10.Service Content
Upon subscribing to the Service, Customers may enjoy three benefits: Member Pricing, Daily Offers, and Designated Product Point Rewards, details as follows:
a)Member Pricing:
(i) During the subscription period of this Service, the Customer may, within each Service Term, purchase designated discounted products (including e-voucher products, physical products, and/or insurance products, referred to as "Designated Discounted Products") at specified discounted prices (the "Member Discount Price") through this Service on the MyLink platform.
(ii) The Customer acknowledges and agrees that the Member Discount Price available under this Service and the Designated Discounted Products to which the Member Discount Price benefits apply may be changed from time to time, provided that the Member Discount Price will differ from the regular price of the Designated Discounted Products by at least HK$1 (the "Minimum Discount").
(iii) The "Member Discount Price" and "Designated Discounted Products" available to the Customer shall be subject to: (1) the real-time Member Discount Price displayed in the "Member Price" section of the "My Membership" page ("Membership Card Page") accessible via the "Link Jetso VIP" entry in the "Vouchers" section of the MyLink App; and (2) the real-time Member Discount Price displayed on the MyLink product detail page of the specific Designated Discounted Product.
(iv) The regular price of the Designated Discounted Products shall be based on the price displayed on the MyLink product detail page of the Designated Discounted Products.
.
b)Daily Offers:
(i) During the Service Term of the Customer's subscription to this Service, the Customer may, on each natural day, click to redeem designated cross-border bus coupons, designated merchant consumption coupons, and/or Mainland China consumption coupons ("Daily Coupons") in the "Daily Deals" section of the Membership Card Page.
(ii) There may be a redemption quantity limit for Daily Coupons, and details of the Coupons and their relevant quantity limits shall be subject to the description page of the relevant Coupon.
(iii) The use of Daily Coupons is subject to relevant terms and conditions. For details, please visit the individual description page of each Daily Coupon.
(iv) Daily Coupons have a validity period for use, and the specific validity period shall be subject to the description page of the relevant Coupon. The Customer must use the Daily Coupons before the expiration of their validity period; otherwise, they will expire and will not be reissued or have their validity period extended.
(v) Daily Coupons redeemable by the Customer through this Service must be redeemed within the same day when they are available for redemption; no reissuance or supplementary redemption will be provided for overdue redemptions. Daily Coupons that the Customer can redeem on each natural day cannot be accumulated or carried forward to the next natural day.
(vi) The Customer acknowledges and agrees that the types of Daily Coupons available for redemption under this Service and the products/services to which the Daily Coupons apply may be changed from time to time. However, if the Customer successfully redeems all available Daily Coupons during the Service Term, the total face value of all redeemed Daily Coupons during such Service Term will be no less than HK$20.
(vii) The Daily Coupons available for the Customer to redeem shall be subject to the real-time display on the Membership Card Page.
c)Designated Product Point Rewards:
(i) During the Service Term of the Customer's subscription to this Service, if the Customer purchases Designated Rebate Products (as defined below) via e-cash payment, the Customer may obtain the corresponding amount of MyLink Points rebate in accordance with Clause 10(c) of these terms and conditions.
(ii) Different Designated Rebate Products may have varying MyLink Points rebate percentages ("Rebate Percentage"), which shall be subject to the information displayed on the detail page of each Designated Rebate Product.
(iii) The formula for calculating the MyLink Points rebate that the Customer may obtain for purchasing Designated Rebate Products is as follows:
| The actual HKD amount paid by the Customer for a single order of Designated Rebate Products after deducting the used discounts and the portion offset by MyLink Points. |
× |
Rebate Percentage
|
× |
100 (MyLink Points conversion rate) |
= |
Eligible MyLink Points quantity.(In case of a non-integer result, the eligible MyLink Points quantity will be rounded down to the nearest integer.) |
d) The Customer may receive a maximum of 1,500 Points in total through the Designated Product Points Rebate Entitlement during each Service Term. Once the Customer has reached the 1,500 Points rebate limit within the Service Term, no Points rebate will be awarded for any amount paid for purchasing Designated Rebate Products thereafter.
e) The Customer acknowledges and agrees that the Designated Rebate Products and their relevant Rebate Percentages under this Service may be changed from time to time, provided that during the Service Term, at least 2 Designated Rebate Products with a Rebate Percentage of not less than 1% will be offered.
f) The Designated Rebate Products and Rebate Percentages shall be subject to the real-time display under the "Cash Payment Points Rebate" section of the Membership Card Page.
g) All Points have a validity period, which depends on the time when the Points are credited to the Customer’s MyLink account. The Customer shall use the Points to redeem rewards or purchase designated products/services before the expiration of their validity period; otherwise, the Points will expire and will not be reissued or have their validity period extended. Redemption of MyLink Points is subject to and requires acceptance of the terms and conditions of the MyLink Points Program (details available at https://www.hk.chinamobile.com/tc/mylinkpoints.html).
11. For the one-time membership card, unless the Customer applies for the one-time membership card again, China Mobile Hong Kong will automatically terminate the provision of this Service and the entitlements included in this Service upon the expiration of the Service Term.
12. For Contractual Services, upon the expiry of the Customer’s Contractual Service contract, unless the Customer notifies China Mobile Hong Kong to terminate the Contractual Services, China Mobile Hong Kong will automatically provide this Service on a monthly basis and charge the then-current latest price/standard monthly fee for this Service on a monthly basis.
13. For the Link Jetso VIP (monthly renew), unless the Customer notifies China Mobile Hong Kong to terminate this Service, China Mobile Hong Kong will continue to provide the Link Jetso VIP (monthly renew) on a monthly basis and automatically charge the Customer the then-current standard monthly service fee.
The descriptions and terms of the e-voucher products, physical products, and insurance products applicable to this Service shall be subject to the specific terms and conditions of each respective e-voucher product, physical product, or insurance product. China Mobile Hong Kong reserves the right to modify the special descriptions of such products at any time without prior notice.
Customers who have successfully subscribed to this Service and wish to terminate it may do so via the following methods:
a) For Value-Added Services, the Customer must self-terminate the service through MyLink - "My Value-Added Services". The Customer may also notify China Mobile Hong Kong in person at a store or by calling the customer service hotline at 12580. Otherwise, China Mobile Hong Kong will continue to provide the Service and charge the relevant fees.
For the Link Jetso VIP (Single month), the service will automatically terminate upon the end of the Service Term.
14.China Mobile Hong Kong shall not make any representations, warranties, or assume any liability in respect of any relevant information, content, or functions of the products/services to which the three entitlements of Member Price for Products, Daily Deals, and Designated Product Points Rebate apply ("Entitlement Products"), including but not limited to any merchantability, fitness for a particular purpose, availability, quality, nature, accuracy, practicality, or the lawfulness of any intellectual property rights that may be included therein.
15.The information, text, photographs, schematics, and images provided by China Mobile Hong Kong for the description of purchased/redeemed Entitlement Products are for reference only, and the actual products shall prevail.
16.China Mobile Hong Kong reserves the right to change the content of Entitlement Products, or for third-party suppliers/companies to discontinue product supply, or for third-party suppliers/companies to substitute Entitlement Products with those from any other third-party suppliers/companies, without prior notice. China Mobile Hong Kong shall not be liable for any compensation whatsoever.
17.China Mobile Hong Kong has no control over or guarantee for the quality, safety, and legality of Entitlement Products or services provided by third-party suppliers/companies, the truthfulness and accuracy of published content, or the goodwill and credibility of third-party suppliers/companies. If customers have any inquiries, claims, or complaints regarding the quality or supply of Entitlement Products, they shall directly contact the relevant third-party suppliers/companies. China Mobile Hong Kong shall not assume any liability in this regard.
18.If any customer engages in any act or omission that violates the law, these terms and conditions, or may harm the rights of third parties, the customer agrees and covenants to fully indemnify China Mobile Hong Kong against and hold China Mobile Hong Kong harmless from any disputes and claims arising from or related to such acts or omissions.
19.This Service is for the customer’s personal use only. The customer shall not reproduce, resell, share, record, forward any content obtained from this Service, or create an account under another person’s name.
20.In respect of Value-Added Services, if the customer terminates the China Mobile Hong Kong mobile service monthly plan for which the Value-Added Services were applied, this Service will be canceled. For the one-time membership card, if the customer terminates the MyLink account used to apply for the one-time membership card, this Service will be canceled, and no reissuance or compensation will be provided even if the customer later re-registers for a MyLink account with the same phone number.
21.China Mobile Hong Kong may, at any time and with or without notice, (i) cancel or suspend this Service or any part thereof; (ii) restrict or suspend the customer’s use of this Service if China Mobile Hong Kong deems such actions appropriate based on the customer’s use of the Service; (iii) take or refrain from taking any actions that China Mobile Hong Kong deems necessary for the management or operation of the Service or its business for various reasons, resulting in the expansion, reduction, modification, suspension, restriction, or impairment of use of this Service or any part thereof.
22.China Mobile Hong Kong has no control over or guarantee for the quality, safety, and legality of goods or services provided by any third-party supplier ("Supplier"), or the goodwill and credibility of the Supplier. If customers have any inquiries, claims, or complaints regarding the quality or supply of goods or services, they shall directly contact the relevant Supplier. China Mobile Hong Kong shall not assume any liability in this regard.
23.After obtaining Daily Coupons, Member Discount Prices, and/or Points, customers shall not be able to return, exchange, or convert them into cash, nor change, sell, split, donate, or transfer them to others.
Disclaimer
24.If China Mobile Hong Kong suspects that any customer is (i) engaging in or associated with abnormal/suspicious activities; or (ii) using improper methods or fraudulent actions that disrupt or interfere with the operation of any part of the service, or cause technical issues; or discovers (iii) any dishonest behavior, or the provision of false, incorrect, or misleading information; or (iv) any violation of these terms and conditions or any applicable laws or regulations; or (v) any malicious or bad faith use of any related services; China Mobile Hong Kong reserves the discretion and final authority to suspend or cancel the customer's eligibility to receive the service or to obtain/use trial offers and future promotional activities without any notice and without any liability to any party, and retains the right to take further action against that customer.
25.If a customer's submitted personal information is incorrect, inaccurate, or misleading due to any factors beyond China Mobile Hong Kong's control, or if this results in China Mobile Hong Kong's inability to contact or verify the customer's identity, it will be considered a waiver of participation in the activity and/or eligibility for benefits products. The customer shall not request a reshipment or any form of compensation, and China Mobile Hong Kong shall not be liable for any such is
26.8.sues.
27.China Mobile Hong Kong shall not be liable for any loss or damage (whether direct or indirect) arising from service failures, interruptions, delays, or temporary suspensions due to power or network failures, or any other circumstances beyond its control. This includes, but is not limited to, issues caused by technical failures, difficulties or errors, network outages, interruptions or congestion, mobile application failures, issues caused by third-party suppliers or companies, software incompatibility, or any other reasons (including but not limited to issues with any terminal devices or internet networks), which may result in delays, losses, errors, unrecognized responses, or failure to obtain benefits products. No reshipment or compensation will be provided by China Mobile Hong Kong for such situations.
28.China Mobile Hong Kong makes no representations or warranties regarding any related data, content, and functionalities of the benefits products, including but not limited to their commercial marketability, suitability for a particular purpose, availability, quality, nature, accuracy, and practicality, or the legitimacy of any intellectual property contained therein. China Mobile Hong Kong shall not assume any liability in this regard.
29.The data, text, photos, illustrations, and images provided regarding the description of the purchased/redeemed benefits products by China Mobile Hong Kong are for reference only. Please refer to the actual products for accuracy.
30.If there are any changes to the content of the benefits products, or if a third-party supplier/company ceases to supply a product, or if a third-party supplier/company substitutes the benefits products with those from another third-party supplier/company, no prior notice will be given. China Mobile Hong Kong shall not be liable for any compensation in such cases.
31.China Mobile Hong Kong has no control or guarantee over the quality, safety, and legality of the benefits products or services provided by third-party suppliers/companies, nor the truthfulness and accuracy of the published content, or the reputation and credibility of the third-party suppliers/companies. If customers have any inquiries, claims, or complaints regarding the quality or supply of the benefits products, they should direct them to the relevant third-party suppliers/companies. China Mobile Hong Kong shall not be held responsible for any such matters.
32.If any customer engages in any actions or omissions that violate the law, these terms and conditions, or may harm the rights of third parties, the customer agrees and promises to fully indemnify China Mobile Hong Kong for any disputes and claims arising from or related to such actions or omissions, and to hold China Mobile Hong Kong harmless.
33.China Mobile Hong Kong shall not be held responsible for any loss or damage resulting from causes that are beyond its reasonable control or not due to its fault or negligence. This includes, but is not limited to, power failures, wars, threats of war, riots or other civil disobedience, violence, natural disasters, restrictions imposed by government or other legal authorities, or any other industrial or commercial disputes, such as fires, explosions, storms, floods, lightning, earthquakes, and other natural disasters, which may cause delays or failures in the performance of any or all terms of these terms and conditions.
Personal Data Collection Statement
34.By participating in this event, customers agree to and accept that China Mobile Hong Kong may collect, use, and disclose their personal data for administrative purposes related to the event and for any other purposes outlined in the general personal data collection statement and privacy policy statement, including promotional and marketing purposes. Customers have read, understood, and agreed to the content contained in China Mobile Hon’ Kong's general personal data collection statement and privacy policy statement, and they agree to be bound by them. The aforementioned statements can be found at: https://www.hk.chinamobile.com/tc/home/contract-terms-conditions/event-tnc-list#3-0 and https://www.hk.chinamobile.com/tc/home/contract-terms-conditions/event-tnc-list#1-0.
35.The above statement is issued in accordance with the requirements of the Personal Data (Privacy) Ordinance (Cap. 486 of the Laws of Hong Kong), notifying customers of the purposes of data collection and the customers' consent to China Mobile Hong Kong's use of this data and their rights. Customers have the right to request access to or correction of their personal data in accordance with the provisions of the Personal Data (Privacy) Ordinance (Cap. 486 of the Laws of Hong Kong). For any requests for access or correction of data, please refer to the details in China Mobile Hong Kong's privacy policy statement.
36.Customers who wish to access or correct their personal data should send a letter to: China Mobile Hong Kong Limited. Address: 20th Floor, Kowloon Trade Centre, 1 Kai Chang Road, Kwai Chung, New Territories, Hong Kong, Attn: Data Protection Officer; Alternatively, customers can call China Mobile Hong Kong's unsubscribe hotline for commercial electronic messages at 6226 4926 or the customer service hotline at 12580.
37.Other Considerations
38.If any individual has engaged in dishonest or fraudulent behavior in relation to China Mobile Hong Kong's MyLink activities, or has made any malicious or abnormal use of MyLink, or has violated any terms and conditions of China Mobile Hong Kong's activities, they will automatically be blacklisted from participating in the event and will lose eligibility to purchase or obtain any promotional products.
39.These terms and conditions, along with all matters related to them, shall be exclusively governed by and interpreted in accordance with the laws of the Hong Kong Special Administrative Region. Customers agree to irrevocably and unconditionally submit to the exclusive jurisdiction of the courts of the Hong Kong Special Administrative Region for any disputes, controversies, claims, or requests arising from these terms and conditions.
40.Each provision of these terms and conditions shall have independent enforceability, and the validity of any provision shall not be affected by the invalidity of any other provision.
41.No person other than the customer and China Mobile Hong Kong shall have any rights under the Contracts (Rights of Third Parties) Ordinance (Cap. 623 of the Laws of Hong Kong) to enforce or enjoy the benefits of any provision of these terms and conditions.
42.China Mobile Hong Kong reserves the right to change the content of this service, terminate the service, and/or amend these terms and conditions at any time without prior notice. Any temporary changes or cancellations related to the service will be evidenced by announcements made by China Mobile Hong Kong.
43.This service does not have an appeal mechanism. In the event of any dispute, China Mobile Hong Kong reserves the right to make the final decision. Any disputes will be evidenced by the records of China Mobile Hong Kong's systems.
44.In the event of any discrepancies between the Chinese and English versions of these terms and conditions, the Chinese version shall prevail.